Customer Testimonials
Enjoyable car-buying experience. Sales associate Mark Langston was very easy to work with-concise communication, honest, prompt. Overall 5 star experience!
You just can't go wrong having your car serviced by Baxter. From the time I drove in to when I was sitting in the lounge and then when it was time to pay, my service person was wonderful at explaining what they did and what should be performed later!
Very easy and expedited process. Did everything electronically and had my car delivered! Perfect process!
Adam Holland was great to work with! He made the buying process very simple & easy!
We purchased a 2023 Venza from MD an the vehicle was in transit from Japan when we made the purchase. MD kept us informed along the way and once the vehicle arrived he very professionally informed us of the vehicles options and the various services offered by the dealership. We strongly recommend asking for MD if looking for a Toyota in the Lincoln area
Pleasant overall
Adam Holland was excellent to work with. In a matter of 3 or 4 days, he was able to get in touch with me, ship a car up from Kansas to the Lincoln location, and get me in the car with the keys asap. He was super helpful and knowledgeable. Would recommend him to anyone!
MD did a great job from start to finish. He took very good care of us.
Mark Langston was a pleasure to work with, and he was available for guiding us through how to drive our hybrid
I don't enjoy purchasing vehicles, but Arthur Holland at Baxter Toyota made it a painless experience. I hope I don't have to purchase another vehicle for a while, but if I do, I know that I will be treated right by Arthur and the rest of the Baxter Team.
I don't enjoy purchasing vehicles, but Arthur Holland at Baxter Toyota made it a painless experience. I hope I don't have to purchase another vehicle for a while, but if I do, I know that I will be treated right by Arthur and the rest of the Baxter Team.
Arthur Holland was awesome to work with! He helped me find the vehicle I wanted and kept me up to speed throughout the entire process! Great buying experience!
Arthur was great to work with. He helped me order the vehicle I wanted but notified me when they had another one almost like it available 2 weeks sooner & they could add on the extras I wanted here in Lincoln!! Worked out great as my grandchild also decided to come 2 weeks early
We had a great experience with Baxter Toyota of Lincoln! Everyone was very personable and patient. Richard took the time to understand what we needed and answered all our questions. We bought a different model than what we originally planned but still a hybrid. We are very satisfied with our purchase and entire experience.
I just purchased a 2024 Rav4 Woodland Edition. Ryan S. at Baxter Toyota in Lincoln helped make the process feel seamless, smooth, and an overall phenomenal experience. Not just on purchase day but also leading up...Ryan was very knowledgeable and responsive! Baxter Toyota of Lincoln will take care of you.
Ordered a new Camry from Logan Niesz and he gave me a hassle-free experience along with great customer service and a spot-on accurate estimated delivery date. Great experience!
Have only dealt with them on the service side, and my experience has been fantastic. Ty in Service was very thorough, listened to everything I had to say, and said he’s not one to “throw parts at a car looking for a fix”….quite the opposite mindset from previous dealerships I’ve been to. No pressure from them and it felt like he genuinely cared about my vehicle and my experience. Will happily return for future needs.
Adam Holland worked with me and my partner to get us each a wonderful deal on both a new and used vehicle! He went above and beyond to help us save money and work within our budget and needs. We would happily work with him again for any future Toyota purchases!
Adam was very thorough and helpful! He took the time to explain everything we needed to know.
Baxter Toyota is a great place to purchase your next car. They have inventory and selection. My family was looking for a Camry with certain features that we were not finding while online shopping. An inquiry call to Baxter got me in touch with Arthur Holland in Lincoln. He did an inventory search and found the car we were looking for was in transit from the factory and arriving in about 10 days. After some discussion, we decided to place a hold on that particular vehicle so that we could be the first to see it. We drove into Lincoln on ...
Went shopping for a New Toyota Rav. Sales Manager Gary and Sales Associate Cullen made the experience great!! Both were extremely helpful and honest. Buy here with confidence!!
This was the best experience I've had buying a new vehicle. If you're in the market for a new Toyota, I strongly suggest you visit Baxter Toyota.
We took our 2021 Tacoma in for service. We were sent details of what needed to be done, what was suggested maintenance and pricing on everything. Made it very simple to decide what we wanted to move forward with. Great customer service!
Md helped us get what we needed even when there is limited selection. New Grand highlander
Service here is the best, both on the sales floor and the service department! Very welcoming, pleasant, patient, thorough, efficient, and full of positive energy.
Always nice to have change oil coz they do check almost everything. Gasket needs to be done soon. Which I wouldn't know if i brought somewhere else.
We had an issue with our RAV 4 and had it towed here. They were able to fix what was wrong in a timely manner. We have an extended warranty but didn’t have much information about our policy. We initially paid $100 for what was thought was probably the copay. Got a call the next day and because of the situation with the uncertainty of what our warranty would pay, they refunded us the $100 we had paid. I feel they dealt with our situation with integrity so we definitely would recommend the dealership! Jared and Evan were very helpful and easy ...
Everything went smoothly, enjoyed working with the service advisors, Mile Sowders and Trevor Lee. The Tech, Jeremy Sincebaugh is the absolute best!
I was able to get into a new lease with the perfect car I had picked out!
Worked with Josh Duncan. Made the process easy and had great communication.
Picking up a car from out of state is a nerve racking experience. However, my sales person Peter made the experience as painless as possible. His kindness and patience both prior to and during the pickup of the car was greatly appreciated. Overall this was one of the most transparent and trouble free car purchasing experiences that I’ve had in the last 26 years.
Mark Langsdon was very knowledgeable and helpful during the whole sales process, from detailing thoroughly the car’s features at the time of my reserving it, to giving me an accurate time frame for its arrival, to explaining all the actual sales components including warranties, and making sure my title arrived in time for me to go on a planned trip. He was very professional and pleasant to work with!! I would easily buy from him again!
Great dealership! MD Amin was very helpful. The new car buying experience has changed significantly since I bought my last car in 2015. MD did a great job walking me through the process.
We had a 6 months check over and a couple recalls on out Toyota Cross and things were done in a timely manner and explained to us on completion.
MD Amin was very helpful. The new car buying experience has changed significantly since I bought my last car in 2015. MD did a great job walking me through the process.
Baxter Toyota's service manager Matt is great to deal with! I wasn't happy that i had a paint chip in my brand new car and Toyota doesn't cover paint on their warranty but Matt explained in detail and honestly what they could do for me. Appreciate his honesty and the time he took to explain the repair to me.
Ryan Schmidt is a man of his word. We bought a brand new Tundra..with many add ons he took time. Many texts & phone calls & made sure in the end we had everything we wanted. I went there for a truck & left with a freind. Thank you!!
Good service experience, answered all my questions professionally and were helpful with everything I asked.
We had a great experience buying from Art!
What a breath of fresh air dealing with Baxter Toyota of Lincoln. We drove in from Omaha and had never met with our salesman, Logan Niesz. He was knowledgeable and easy to deal with as we waited for our new Sequoia to arrive. Would highly recommend this dealership and Logan. Well worth the drive.
Purchasing a vehicle from Baxter Toyota was quick & easy. Arthur explained warranty & maintenance agreement & I picked the one I wanted. No pressure sale. I would recommend Baxter Toyota to others.
We appreciated the fast responses and answers to our questions and great service with our new vehicle purchase. Thanks Richard Tran!
Richard Tran our sales person was outstanding.
They were really nice to me and then on top of that they explained everything really well with me purchasing my first vehicle. I would highly recommend going here and they work with you if you have any issues.
I have been a customer for a long time, since they were Performance on 48th street. That aside, I have always gone back to them. I have bought 5 used cars from them, 4 as Baxter. They were all certified, but there are a lot of things that can go wrong with a car that even the best mechanic can miss. My latest one that had a three issues and they went far and above to fix the issues at no charge and accommodate my pickiness. They kept their word which is very important to me. I hope everyone has the same ...
Amazing Service, highly recommended
This was the second time I bought a vehicle from a dealership and the first time I bought brand new. I worked with Bob and Tobias and had a fantastic experience. Easiest process ever! It took a while for my vehicle to be allocated but I’m glad I waited. They were the only dealership I contacted that did not do a market adjustment. I was able to get a fair trade for my previous vehicle and financing was a breeze.
Staff was extremely friendly and knowledgeable. Alex did a great job answering all of my questions and made the purchase a quick and smooth experience. Will definitely be going back for my next vehicle purchase.
Took my RAV4 in for routine maintenance and had the upsetting surprise that my transmission was completely shot. Michael in the service department is a saint and helped me figure out what all my options for this unexpected repair would be. I was able to use a loaner car while they worked on my car so I was able to go about my week effortlessly. Definitely will continue bringing my car here for maintenance because I trust them fully, mostly Michael.
Fast, friendly, and honest service department.
Bob Gooding was great to work with. We’d been on a waiting list for a 2023 RAV4 Hybrid for 6 months. He kept us updated on our status-he’d call if a vehicle came in he thought we might be interested in-no pressure all we had to do was say yes or no. This week he found the one we loved. The whole process went smoothly as he was able to accommodate all our needs and wishes. The whole staff working with Bob was great.
Michael Sowders is fantastic. He goes out of his way to answer questions and show customers what he is talking about. He is very thorough.
Had some bad communication on a warranty repair but Baxter Toyota took full responsibility and corrected issue, sped up the repair, and made it hassle free for me. Thanks Matt!
As always, they did a good job with our 2004 4runner. Ty was helpful, too.
This was a stree free automobile purchase. Price is set, no negotiations, no haggling. Everrybody's happy! The entire process took about an hour.
All the staff are very nice and helpful and MD Amin (sales) helped us a lot when buying the new car. He gave us his best effort in product knowledge about our selected car. We had a great customer experience from this dealership.
I felt my service advisor was thorough and honest.
I needed to utilize dealership financing which was a first for me. My salesman Adam passed along some parameters that I insisted upon to Tim in Finance. They went to bat for me and everything came together with a very reasonable interest rate and money down completely optional.
Great staff.
Great experience at this dealership with Alex in sales. The finance department was easy to work with as well. Quick and easy to get into a vehicle.
The salesman was very helpful and worked with me to get what I wanted.
Bob Gooding was excellent to work with on my purchase of a 2023 Tacoma. He made the whole process quick and easy. I'm very happy with my new truck.
Bob was absolutely wonderful to work with! He was friendly, knowledgeable, and extremely helpful. Together with Tim, we were on our way with a new Jeep quickly, and easily. I cannot thank them enough, and give them my highest recommendation!
Mark Langston (SA) and Jen Cannon (F&I) are both true professionals and made my experience as painless as possible. Buying a car in this market environment can be tricky, but there were no smoke and mirrors here. Mike Sowders (Service Advisor) has also been very helpful and easy to work with.
Staff was friendly and helpful. My visit today was one day premature. I will update this post after my appointment.
Great service today!
Bought my new Rav4 Hybrid with help from MD. MD help me learn about my new car, answered all my questions and concerns. MD did a great job and I would highly recommend if you are looking for a new car. Thanks MD. Donna J
Quick service. I was kept updated on what was being done.
The staff at this location from Cullen in Sales to Rick in Parts as well as the entire support staff are amazing. After my new truck was totaled they got me into a vehicle that same day & then helped me get into another vehicle that I plan to keep long term shortly thereafter. We’ve had the Tacoma, Tundra, & now we have a 4Runner & a Corolla hatch & we cannot recommend the dealership enough. They will get it done for you! Five Stars!
I had a great experience with my recent purchase. Hard to imagine but there was no pressure at all, just great information. My salesperson was Jeff, and he was extremely knowledgeable and helpful. And funny. Highly recommend this dealership.
The whole experience of leasing my new RAV4 has been wonderful! Working with MD on the sales side and with Nick on the financial side was truly an excellent experience.
Sales and finance staff stayed late on a Friday night to get my in my new car. Quick and easy process!
Very nice facility. Jeff showed great patience while dealing with me. The only negative thing I have to say is the bathrooms did not have the image of male or female. My brother was with me who is disabled and cannot read. I hope he didn't walk in the wrong bathroom.
This is a great place to get your Toyota. Walk in and came out with a Sienna the same day. Amazing experience!
Visited Baxter in Lincoln for the first time a couple months ago, and let me tell you salesman Andrew was SO nice & helpful! We bought a brand new 2023 Highlander yesterday and couldn’t be more happier. 10/10 would recommend this place & Andrew for your next Toyota.
I was looking for the new Toyota Crown vehicle. I contacted Baxter Toyota in Lincoln and very fortunately connected with Josh Duncan! For 4 months, Josh, on online sales associate, helped me navigate the new world of car buying for a vehicle in short supply and great demand. Josh couldn't have been more gracious and cooperative. Even when he was able to secure a Crown, if it wasn't my "dream car", he would generously say "we'll just keep looking"! Kudos to Josh for his outstanding customer service. Won't need a new car for ...
Friendly service. Quality service. Keeps your Toyota running great.
Had a great experience, in and out in no time!
Bought a 2014 Impala 2LT for my wife November of 2022. Vehicle had issue with ECM that made pick-up later than expected. They corrected the issue. The car was delivered to Iowa with a trade in going back. Writing this review almost 6 months later very happy with the purchase and how everything was handled. Would buy from again and recommend to friends and family.
Made my first-time car-buying experience quick and painless. Straightforward and no-nonsense, I called in about buying a car and as soon as the one I was interested in was at the lot, I was able to come in and purchase it within hours.
We have purchased a lot of vehicles in our lifetime, but never has our experience purchasing a vehicle been so convenient and easy. Mark is by far the easiest and most conscientious sales person with whom we have ever worked. He did everything to make sure that we got the vehicle that we wanted. Since we are elderly and live in Papillion, we were a little apprehensive about driving to Lincoln. He and his wife brought the vehicle to our house. He did a great job explaining how all the electronic features work. It was a great experience working with ...
Knowledgeable people about
Worked with Bob and he was awesome. Very helpful from start to finish of finding and purchasing the car. He answered all our questions and was timely in getting back to us. I would highly recommend him.