Customer Testimonials

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Google Mar 19, 2023

(Translated by Google) Excellent service free coffee and cookies while you wait %*% recommended (Original) Excelente servicio café y galletitas gratis mientras esperas %*% recomendable

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Google Mar 18, 2023

Adam was great and tony in Finace department baught car for my daughter

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Google Mar 17, 2023

This was my first car buying experience. My salesperson, MD, seemed to be knowledgeable and gave me suggestions, tips and recommendations based on what other car buyers lean towards. The pricing was transparent and everything from the financing to the warranty was explained in great detail. I was in and out the same day. I would definitely recommend this place.

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Google Mar 16, 2023

Andrew Voss - best salesman on the planet. I felt so comfortable from start to finish. It felt like I was buying a car from a friend. This place is great. No pressure. No nonsense. Great deal on my new car! Also Tobias in financing was great to work with as well! Buy your car here. You won't regret it.

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Google Mar 15, 2023

Recently bought a vehicle from Ryan Schmidt & couldn't be happier with my choice. Ryan made things super simple & understandable for me which was a relief. Genuinely wanted to help me find the perfect match- I was made aware of the costlier amenities, but at no point felt pushed or pressured to add them. Will be recommending to friends.

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Google Mar 15, 2023

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Google Mar 15, 2023

Excellent, focused, responsive to my needs.

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DealerRater Mar 14, 2023

Had a great experience with Md. The whole process was straightforward and he was very willing to give me tips and suggestions. I went there knowing what I wanted and he understood that.

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Google Mar 14, 2023

No pressure, caring, knowledgeable, they get exactly what a customer is looking for

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DealerRater Mar 11, 2023

Trusthworthy and reliable. We were out of country for a long time and they waited for us for more than a month when our vehicle came. Even when communication wasn’t consistent in our part, they were still professional and handled us well. Good job!

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Google Mar 8, 2023

I had a great experience working w/ Alex Ralston to buy a car long distance. It was a super smooth, easy, convenient experience. They had great in house financing, which Nick Bradley helped me with. Would highly recommend buying from them!

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Google Mar 5, 2023

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Google Mar 3, 2023

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Google Mar 2, 2023

We had a great experience at Baxter and would absolutely do more business with them in the future. Jeff was very personable and went the extra mile to make sure that we were completely satisfied with our purchase and a week later when we had questions they were more than happy to help us. Highly recommend!

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Google Mar 2, 2023

We loved working with Richard. He made the car buying process easy and stress free. He talked us through each step, how to use the new cars different features and reached out after to make sure we were satisfied. Would recommend Baxter Toyota, and especially Richard Tran!

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Google Mar 1, 2023

Ryan Schmidt was great! This was by far the easiest new car purchase we’ve ever made. He kept in touch from start to finish. Even delivered the car himself to our home! I would strongly recommend Ryan for your next vehicle purchase!

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DealerRater Feb 28, 2023

I leased a car from Adam 3 years ago and had the pleasure of working with him again for my new lease. He was just as great to work with this time as he was then. Thanks, Adam & Baxter for the beautiful new car!

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Google Feb 28, 2023

A big thanks to sales and finance for making for a great and simple car buying process! Everyone was very knowledgeable and helpful. Will definitely recommend to anyone looking for a new or used car!

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Google Feb 27, 2023

This will continually be the ONLY place I will ever bring any of my vehicles for service. Top quality service and people who actually care about YOU and not just your vehicle. Make sure to ask for Jared!

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Google Feb 26, 2023

Thanks so much Cullen West ! I love my truck ! You a a best seller !

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Google Feb 25, 2023

The best experience I've had buying a car. Richard was very helpful and went above and beyond to help me and answered all of my questions. The sales manager was very helpful and didn't try to pressure me on the upsell. Very relaxed buying experience and top notch service.

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DealerRater Feb 17, 2023

Worked with Bob and Nick. Both were friendly and helpful. Bob was my salesman, and I never pressured me to do anything. He helped me get what I wanted in my unusual situation.

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Google Feb 16, 2023

Good service

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Google Feb 16, 2023

Adam was great . . . easy process!

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Google Feb 15, 2023

Found what I was looking for

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DealerRater Feb 11, 2023

Bob was amazing. He listened to what i wanted and needed for my family. Bob explained everything in great detail and gave me couple options for vehicles that would meet my needs. I was impressed with great staff and service i received.

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DealerRater Feb 11, 2023

I very much appreciate the discussions with Adam Holland. He is the person who helped me in whole process of car purchase. He is a honest person and ready to help out anytime. Because of him I came Lincoln store to purchase my first RAV4.. Thank you Adam :😄

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Google Feb 9, 2023

I had been on a waiting list for a TRD Pro. Josh Duncan text me they got one in. I left Omaha about an hour after the text, got to Baxter at 6, and was on my way back to Omaha before 830 in a new TRD Pro (this included a test drive too)!

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Google Feb 8, 2023

Josh at Baxter Toyota was the most helpful sales associate I ever had. Even when I had so many questions and wanted to test drive many cars, he didn’t mind. He made it so easy and comfortable to make my first big purchase. He got me the best deal and I couldn’t be happier! Thank you, Josh and the Baxter Toyota team! I’ll keep coming back!

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Google Feb 8, 2023

In the last 5 months my husband and I have both replaced our vehicles with ones from Baxter, one brand new and one used. Both times, we were treated with the utmost respect, and provided with wonderful customer service. Everyone we encountered was very upfront and honest, and they were very transparent about all things regarding the cost of each vehicle. They worked with us to get us the best deals possible. We worked with Peter, Alex and Tobias and they were wonderful. Would highly recommend them if you're in the market for a new vehicle!

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Google Feb 8, 2023

Always fast great service

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Google Feb 7, 2023

This experience was quite the prolonged process for me being a first time lessee. However, I never heard any complaining or got any push back from the staff at Baxter Toyota Lincoln. Logan probably would have sat and listened to my questions the entire evening as well as provided adequate answers of reassurance that I was making the right choice. Couldn't have asked for a better representative to work with through Baxter. Even better, Tucker and Tobias made the process that much easier as well. I felt welcomed at the dealership and never really felt pressured to make a ...

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Google Feb 5, 2023

After getting Mark Langford as my salesperson, things went well.

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Google Feb 5, 2023

I had an amazing experience buying my new truck! Alex made the process very smooth and enjoyable. He is my guy from now on!

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Google Feb 5, 2023

Everyone was very polite and professional. The waiting area was very nice and the oil change for my SUV was completed in about an hour. I choose to purchase a service plan to best maintain my car.

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Google Feb 5, 2023

Shopping for a used vehicle for teenagers can be stressful! Alex and the rest of the Baxter staff made my life easier. For every question I had, I felt like Alex had an honest answer. I drove away with a very clean vehicle that I felt safe having my daughters drive. Alex followed up multiple times to make sure things were going well with the car. I would definitely recommend Alex and Baxter Toyota to friends and family.

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DealerRater Feb 4, 2023

Adam did a great job throughout the process. Worked hard to get the deal done and Baxter even delivered!

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Google Jan 31, 2023

It was awesome experience. Andrew, he was super nice. I can't thank you enough for showing me the perfect car! Thanks a lot.

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DealerRater Jan 30, 2023

I felt like Adam listened and really understood what we were looking for, and then worked to put the deal together in a transparent way. Would definitely work with him again.

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DealerRater Jan 29, 2023

My experience was fantastic! My salesman Adam was very easy to work with, knowledgeable and accommodating. The van we have been waiting for finally came available and he got everything lined up for me to come in the next morning and do the deal! I will gladly work with him again.

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Google Jan 28, 2023

Incredible experience. Ryan Schmidt is a 5 star by himself. He helped me hit a home run with a new 4 runner. Had to wait but it was worth it. The process went smooth

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Google Jan 28, 2023

Thank you, MD Amin, for working with me to lease a 2022 Prius Limited at Baxter Toyota. I appreciated your patience, your diligence, and your commitment to creating a great leasing experience! I licensed my new Prius today, a week after I drove the vehicle off the Baxter lot. You will be my first call when I need a new Toyota! Thanks, MD!!

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DealerRater Jan 27, 2023

I worked with Mark, all I have to say is amazing. Put me into a nice ride!

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Google Jan 25, 2023

Mark was amazing quick and painless purchase!

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Google Jan 24, 2023

MD was fantastic and helped get us the minivan we hoped for!! Easy to work with, honest, and reliable! Exceptional communication.

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Google Jan 23, 2023

I just traded for my Camry for a new Camry. I appreciate the work Adam did to get the deal done.

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DealerRater Jan 23, 2023

I worked with Adam and he was easy to work with. He maintained the appropriate amount of contact. Kept me up to date but didn't bombard me with unnecessary things. I appreciate that he didn't waste my time. The only thing I would like to see is less time spent when I went to pick up the car. I bought a car over the phone from another state and it took two calls for a total of 20 minutes.

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Google Jan 18, 2023

Straight forward sales ,no surprises, no pressure, MD had knowledge of all vehicle features and options, very easy to work with

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DealerRater Jan 17, 2023

Adam was a great help. We had a great experience. We will definitely return! Thanks for the great service

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Google Jan 15, 2023

Ryan was very kind and helpful with finding more info on my celica!

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DealerRater Jan 14, 2023

Bob did a Great job and was very helpful with our purchase ! I would return !

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Google Jan 14, 2023

Had a oil change and tire roration....the waiting area is so comfortable I was done before I knew it. Was met by a pleasant young lady with a smile. They use to wash uour car however I guess they don't do that anymore. Overall great experience.

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Google Jan 13, 2023

This is my second time buying a car from Baxter Toyota. Richard Tran sold me a car back in 2020 and the experience was so perfect that when I wanted another car I reached out to him again. Both times he located the exact car I wanted and even went as far as bringing it to my job so I didn’t have to pick it up. Top of the line service he went above and beyond for me both times and for that I highly recommend. ASK FOR RICHARD!

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Google Jan 11, 2023

I went with a friend when he was looking at cars. The sales person was friendly, honest, and respected our time. Did not give us the run around!

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Google Jan 10, 2023

Super

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Google Jan 9, 2023

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DealerRater Jan 7, 2023

Bob was great! No pressure and very laid back experience. I was able to test drive the car and do everything else online so I could be on my way.

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DealerRater Jan 6, 2023

Adam was extremely informative and helpful through the entire process. He ensured that I had all of the information possible with my new vehicle!

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Google Jan 5, 2023

Ryan was excellent to work with, very patient with my daughter as she picked out her new vehicle. We will definitely be going back to him as the other kids get older and need something!!

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Google Jan 5, 2023

We had an issue with our phone not working . They determined that it was the car microphone. Was able to get the tech to look at even though we did not have an appointment. Did a Hard Reset on the cars computer and fixed the issue.

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DealerRater Jan 4, 2023

Bob did a nice job. He was very knowledgeable of Toyota and what product I was interested in. Thanks again.

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Google Jan 4, 2023

Very positive experience, we were greeted and directed at front door to salesperson we were there to see, (our small dog was welcomed also!!) M.D. our sales person was knowledgeable and answered our questions and got us into the vehicle we were after! Thank You!!

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Google Jan 3, 2023

Matt in service made sure he found me and updated me on my vehicle. Usually I am the one looking for someone to tell me how long it will be! Thanks Matt!

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Google Jan 3, 2023

Alex Ralston was our sales associate and did a wonderful job of taking care of our trade and purchase. Trading vehicles is one of my least favorite things to do but Alex was very helpful and made the process much less painful! It was a great experience dealing with him and Baxter Toyota!

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Google Jan 3, 2023

Alex Ralston responded to my inquiry on the Highlander we we interested in promptly. When we met with him to look at the vehicle he answered all our questions. He explained the vehicle controls which was appreciated as this is our first Toyota. Our vehicle only had one key but Alex made arraignments so we will be able to get a second one the next time we are in Lincoln. Alex was great to deal with. Our experience with Baxter Toyota has been very positive.

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Google Jan 3, 2023

I had a great experience at Baxter Toyota. My salesman Alex knows my time is valuable and made my purchase easy. This is my second purchase from them and would recommend:)

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Google Jan 3, 2023

We had a great experience buying our new Camry with Alex. He’s fantastic!

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Google Dec 30, 2022

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DealerRater Dec 29, 2022

I was really pleased with all the help I had gotten when buying my vehicle. Mark was very helpful and it was stress-free. Thank you

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Google Dec 29, 2022

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Google Dec 27, 2022

Love the vehicle has heated seats, sunroof,push to start 9 jbl speakers and much more .

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Google Dec 17, 2022

I had MD Amin as my representative. I really appreciated the honesty he displayed through the entire purchase process. To anyone looking to buy a Toyota at Baxter. Do yourself a favor and ask for MD Amin. You won't be sorry. Thank you MD....

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Google Dec 14, 2022

Got the car I love from Baxter. It’s a good experience in general, transparent, quick and smooth. And they deliver the car to my door. I’m so excited about it. Thanks Cullen West for his awesome customer service. 👍 I would recommend this place to anyone if you want to buy cars! 😁

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Google Dec 14, 2022

They took care of our issue and when we left we had things working they way we needed it to be. On time and currently working correctly. Great work.

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Google Dec 11, 2022

Ryan Schmidt is the greatest salesman alive he’s knowledgeable in everything Toyota if it were up to me I’d make him President of Toyota

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DealerRater Dec 9, 2022

We were very happy with our experience in buying our brand new Highlander. The orientation on the many safety features and operational onscreen items was great. Bonus for us was finding out that our insurance was cheaper than our old 2012 car because of all of the safety features. Great job Adam! Bob and Judy

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DealerRater Dec 9, 2022

Everyone was very helpful getting me to understand how the car works,its complicated and so much fun to drive.

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Google Dec 9, 2022

Andrew Voss & Josh Duncan were the two Sales Asscociates that we worked with and they did an excellent job helping us find the right vehile for our needs, The whole staff was great to work with and I really appreciate the no hassle experience, it was wonderful to have this kind of car buying experience.

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Google Dec 9, 2022

This crew is great. The only disappointment was the detail people totally ignored the tailgate.

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DealerRater Dec 8, 2022

We can’t thank Bob enough for his outstanding service! He provided us with different options as we looked for a truck that met our needs! He was very knowledgeable, friendly, courteous and was a no pressure salesman! I will be referring family and friends to Bob at Baxter Toyota Lincoln so the can receive high quality services to!

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DealerRater Dec 7, 2022

Nice people and prompt responses. I am happy with my purchase. Did not get the typical runaround so that made this a good experience.

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Google Nov 30, 2022

We bought a 2022 RAV4 an buying process was great! Very impressed An wife loves the car!

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Google Nov 30, 2022

Great with my sons car

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Google Nov 23, 2022

I had the privilege of working with Erich Carpenter of Baxter Toyota of Lincoln NE for buying a Toyota. He not only worked hard to get one reserved and ready for delivery but also continually kept me updated about the progress of my order. Anyone who lives in and around Lincoln and looking for a Toyota, Erich Carpenter is your man. - Jay

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Google Nov 21, 2022

I had a dead batter in my 2020 Toyota Corolla. I ended up having it towed to Baxter only to find out my warranty expired. Ryan S, who sold us the car offered to pay for the battery and I pay him back. Later on, the service manager gets involved and no one paid anything. These guys bend over backwards for you. We are definitely buying our next vehicles here and from Ryan.

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DealerRater Nov 19, 2022

Adam Holland is a 10 on a "1 to 10" rating scale! He is efficient, courteous, and makes the car buyer feel at home. He is accommodating and polite. I highly recommend him to anyone purchasing a vehicle. In addition, Tim and Peter were friendly and professional as well.

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DealerRater Nov 19, 2022

Recently I purchased a new RAV4 hybrid. MD Amin was great to work with. I appreciated his advice about the process for ordering a vehicle. When my car arrived, he made the electronic paperwork easy to navigate and was very thorough in explaining how to use the many new features on a Toyota. I have no hesitation in recommending Baxter and MD Amin.

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Google Nov 15, 2022

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DealerRater Nov 12, 2022

Bob Gooding was very helpful in getting my wife and I into the car we needed for the next phase of our lives. I enjoyed my dealings with him!

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Google Nov 9, 2022

I went into this location yesterday just for a test drive, but had such a great experience that I left in a newer tacoma. Logan N. was very knowledgable and amazing to work with! Definitely will be referring others to this dealership!

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Google Nov 1, 2022

I visited Baxter with intention of exploring my options and left with a new Highlander! I purchased a vehicle from Cullen West several years ago and was happy to see he was available to help me with this purchase. I would definitely visit Cullen again for my next purchase.

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DealerRater Oct 31, 2022

I worked with Bob and he did a wonderful job. I would recommend Bob to anyone looking to buy there

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Google Oct 29, 2022

There were issues during my service experience that the service manager, Matt Quimby resolved quickly with ease. He single handedly made my experience far better. Thank you so much.

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DealerRater Oct 28, 2022

I worked with Adam Holland on 10/25/22 purchasing a pre-owned truck from Baxter Toyota on Yankee Hill Road in Lincoln and had a very positive experience. Adam was very knowledgeable about the truck I was interested in buying and very honest about the trade in considerations of my vehicle. I would certainly recommend asking for Adam when purchasing a new or used vehicle from Baxter Toyota for a fantastic car buying experience!

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Google Oct 27, 2022

Tobias and Jeff were ABSOLUTELY amazing throughout my car buying process. They got me and my family into an amazing car. They were fast, friendly and I didn’t feel pressured into something I wasn’t going to be able to afford. It felt more than just a sale. I will refer everyone I know looking for a car to Baxter Toyota Lincoln! Thanks team!

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Google Oct 27, 2022

I had never dealt with the staff at Baxter Toyota in Lincoln on Yankee Hil Road prior to 10/25/22, but it was a very positive experience. I was assisted by Adam Holland with the sales team and Finance Director Nick Bradley and had nothing but a very relaxed and non-pressured buying process with both of them. I would recommend Baxter Toyota to anyone looking for a new (or) used vehicle for their very streamlined and professional process.

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Google Oct 26, 2022

Staff is always friendly and explains any problems with my RAV, even let's me know repairs that isn't needed now but will be in the future, I appreciate that honesty.

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Google Oct 24, 2022

Fast, friendly service on the best automobile on the road, my 2020 Camry hybrid. The lack of new cars in the showroom and on the lot was a bit disturbing. But, that's nearly every car dealership these days. The coffee and drink bar is a nice touch in the waiting area. WiFi makes life complete. Keep building, selling and servicing great vehicles Toyota.

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Google Oct 14, 2022

Facility was beautiful and Mark was easy to work with!!

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Google Oct 14, 2022

The salesman, Peter, was very professional and , soft spoken. He made me feel relaxed during the whole process. I would recommend him to all who are considering a vehicle.


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